Tag Archives: Data Quality
May 15, 2013 by Jim Harris
In his book The Most Human Human, Brian Christian discussed what Baba Shiv of the Stanford Graduate School of Business called the decision dilemma, “where there is no objectively best choice, where there are simply a number of subjective variables with trade-offs between them. The nature of the situation is such that additional information probably won’t even help. In these cases – consider the parable of the donkey that, halfway between two bales of hay and unable to decide which way to walk, starves to death – what we want, more than to be correct, is to be satisfied with our choice (and out of the dilemma).”
May 08, 2013 by Jim Harris
My previous post about change management, which advocated nudges not mandates, received an excellent comment from Karen Way: “What I’ve found that works to nudge people into accepting data quality as part of their norm is to demonstrate the benefit to them, the WIIFM (what’s in it for me) factor. This is especially true…
Apr 24, 2013 by Jim Harris
In a previous post about data visualization, I discussed how our expectations can distort the data we visualize a lot more than we may realize, causing us to mistake dashboards for magic mirrors reflecting back our own image of what we want our data to show us.
Apr 17, 2013 by Jim Harris
There is a popular story about David Lee Roth exemplifying the insane demands of a power-mad celebrity by insisting that Van Halen’s contracts with concert promoters contain a clause that a bowl of M&M’s has to be provided backstage with every single brown candy removed, upon pain of forfeiture of the show, with full compensation to the band.
Apr 12, 2013 by Dylan Jones
Business leaders and managers at all levels within an organisation make hundreds of important decisions throughout the year and nearly all of them are driven by data.
Apr 03, 2013 by Jim Harris
In Nudge: Improving Decisions About Health, Wealth, and Happiness, Richard Thaler and Cass Sunstein recounted the story of the campaign to reduce littering on Texas highways called Don’t Mess with Texas. Prior to launching it, Texas officials were enormously frustrated by the failure of their previous, well-funded, and highly publicized advertising campaigns, which attempted to convince people that it was their civic duty to stop littering.
Mar 27, 2013 by Jim Harris
In the 19th century, the harnessing of electricity brought about the means to transmit signals via electrical telegraph. The term STOP was used in telegrams to mark the end of a sentence because punctuation cost extra. Therefore, a telegram requesting an end to poor data quality would literally have been sent as “Stop Poor Data Quality STOP” — and if you think data quality wasn’t an issue in telegraphy, stop, and think again.