Tag Archives: social media

Customers and Connectivity

Customers and Connectivity

May 07, 2013 by

When you consider the development of strategies for integrating customer centricity into the breadth of business applications in different business functions, one emerging analytical focal point is social media analytics.

 

The Social Data Police

The Social Data Police

Sep 06, 2012 by

I awoke bright and early Wednesday morning and engaged in my regular routine. After firing up the coffeemaker, I started checking email, Twitter, Google Analytics and Amazon. Why Amazon? I compulsively like to know how my books are selling.

Occupational hazard, I suppose.

 

Unstructured Social Media Data: What is the Context?

Unstructured Social Media Data: What is the Context?

Aug 21, 2012 by

In my last post I shared an experience about an overloaded use of a twitter hashtag that at first surprised me: the use of one tagged term (MDM) addressing two separate communities of interest (master data management vs. mobile device management). But then it occurred to me that this probably happens all the time, not just among small caches of practitioners. In any social media stream, each post is frequently accompanied by at least one tag, if not more.

 

Will Social MDM be the New Spam?

Will Social MDM be the New Spam?

Jun 13, 2012 by

In my previous post, I briefly examined what I see as the three biggest challenges for Social MDM (Identity, Relevancy, and Privacy) from the perspective of organizations looking to integrate social media data into their master data management (MDM) implementations. In this post, I want to shift the perspective to how customers of these organizations will perceive Social MDM.

 

<em>Fast Times</em> and the Great Data Ownership Debate

Fast Times and the Great Data Ownership Debate

Jun 07, 2012 by

ZDNet recently held an online data ownership debate. To be sure, much of the debate concerned consumer technologies and websites. Core philosophical questions centered around whether Facebook or Twitter “owned” its users’ photos, status updates, relationships, and “the data” at large.

 

How Social can MDM get?

How Social can MDM get?

Jun 06, 2012 by

I recently joined the new LinkedIn Group for Social MDM created by Henrik Liliendahl Sørensen for promoting vendor-neutral discussions about the integration of social media data into master data management (MDM) implementations. In this blog post, I would like to ponder just how social MDM can get by briefly examining what I see as its three biggest challenges.

 

Smart Stuff from the BI Summit

Smart Stuff from the BI Summit

Aug 04, 2011 by

In which Jill summarizes what was discussed—and what was imbibed—at the Pacific Northwest BI Summit.

Hey, who’s that dude? He looks familiar. Didn’t we meet him over cheap rosé at one of those mega-vendor conferences? The one where some executive was talking about The New Age of Information, Part Deux.? Or maybe it was someone who looked like him. They all blend together after a while, don’t they, collapsing under the weight of so much spin?

 

Online Persona, Life and Death

Online Persona, Life and Death

Apr 05, 2011 by

Who owns your online persona? For example, if you create a Facebook account (or LinkedIn, or MySpace, or gmail, or Yahoo, or whatever), who is ultimately accountable for the management of the data that is on the account? Is it the account creator or the company with whom the account is made?

 

F-Identity…

F-Identity…

Jan 24, 2011 by

I’ve written about this before, but as data management professionals (data geeks), at one point or another each one of us has most likely had to manage data about “people.” Data geeks have categorized this type of data into what is commonly called “party” data and trust me, if you start talking about any sort of data at most “real” parties, nobody is going to want to hang out with you at the party. I’ve done it; I’ve been made fun of because of it. It will never make you the life of the party. There are just plain so many better things to talk about over cocktails and hors d’oeuvres.